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Coaching Day with CS&A International: Stakeholder Mapping in a Crisis

Thursday, 4. May 2017 - 18:00
City: 
Brussels
Location: 
TBA
Host: 
CS&A

The EACD is pleased to announce our upcoming Coaching Day with CS&A in Brussels:

Date: 4th May
Time: 18:00 - 21:00
Location: TBA

Globalisation and the increasing interdependence of our societal systems are generating multiple levels of stakeholders that are a challenge to engage with in normal times but that become a nightmare to manage in a crisis. Besides employees, regulators, politicians, victims, customers and shareholders, organisations now also have to reckon with stakeholder groups that become involved through social media networks.

Useful in pre-, during and after crisis situations, stakeholder mapping consists of identifying all audience groups (no matter how small or remote) with a stake in a certain issue.
By categorising stakeholders and identifying their specific issues regarding a situation, organisations will be able to define their desired outcome, strategy and key messages.

About the Speaker

Koen Peeters is a Senior Consultant with CS&A International based in Belgium working with clients internationally. He has been working with clients to develop and implement risk management systems and establish stakeholder mapping and scenario planning capabilities.

The Coaching Day will be free of charge compliments of the EACD and CS&A. If you have any further questions, please don't hesitate to contact us (belgium@eacd-online.eu).